You've been accepted as a candidate. Your protocol is designed. Now what? This article walks you through everything that happens from the moment we tell you to book your travel to the moment you return home — so there are no surprises.
Step 1: Booking Your Travel
Do not book flights until we give you explicit confirmation that your protocol is finalized, your medical records have been reviewed by our physician, and your treatment dates are confirmed. We include this note because some patients arrive before we've completed the pre-treatment review process, which creates delays and frustration for everyone. Wait for the go-ahead.
Once confirmed: we arrange all ground transportation from your arrival point for the duration of your stay. You do not need to rent a car or arrange private taxis. A patient liaison will be in contact before you land.
Step 2: Arrival and Pre-Treatment Assessment
On your first day, you'll meet your physician in person for a pre-treatment clinical assessment. This includes vital signs, current medication review, and any final questions on your protocol. The Regen Cord lab will have your MSC batch already prepared, quality-tested, and accompanied by a Certificate of Analysis (CoA) — you'll receive a copy.
Step 3: Treatment Days
Depending on your protocol, treatment is delivered over 3–5 clinic days. Sessions typically last 3–5 hours including monitoring. Intravenous infusions are administered at a controlled rate while you rest. Intra-articular or intrathecal injections are brief procedures performed under sterile conditions. You are monitored for at least 2 hours post-infusion before returning to your accommodation.
Side effects in the days following treatment are typically mild: low-grade fever, brief fatigue, or mild headache. These resolve within 24–72 hours in the majority of patients.
Step 4: Going Home
Most patients are medically cleared to fly home 24–48 hours after their final treatment session. We provide a post-treatment summary letter for your home physician. Your 24/7 WhatsApp liaison remains active for the first 2 weeks post-departure.
Step 5: Follow-Up Program
Your 12-month follow-up program begins 30 days after treatment. Monthly telemedicine check-ins with a physician are included in your treatment package. This is where we track your progress, answer questions, and adjust any recommendations based on how you're responding.
What We Can't Promise
Every patient's biology is different. We cannot guarantee specific outcomes. What we can guarantee is that your protocol was designed by qualified physicians based on your clinical picture, that your MSCs meet pharmaceutical-grade quality standards, and that you will have continuous medical support from evaluation through the full 12-month follow-up period.