Terms & Privacy

Terms of Service

1. Agreement to Terms

By accessing and using the True Regen Medical website and services, you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use this service.

2. Medical Disclaimer

The content on this website is for informational purposes only and does not constitute medical advice. Stem cell therapy is not an FDA-approved treatment for any condition. Results vary. All candidates undergo a full medical evaluation prior to treatment. Nothing on this site should be interpreted as a guarantee of results.

3. Use License

Permission is granted to temporarily access the materials on this website for personal, non-commercial viewing only. You may not:

• Reproduce or copy site materials for commercial use
• Attempt to decompile or reverse-engineer any software
• Remove copyright or proprietary notations from any materials
• Transfer materials to another person or mirror on any server

4. Disclaimer of Warranties

The materials on this website are provided on an "as is" basis. True Regen Medical makes no warranties, expressed or implied, and hereby disclaims all other warranties including implied warranties of merchantability or fitness for a particular purpose.

5. Limitation of Liability

In no event shall True Regen Medical or its physicians be liable for any damages arising out of the use or inability to use the materials on this website, including but not limited to direct, indirect, incidental, or consequential damages.

6. Accuracy of Information

Materials appearing on this website may include technical, typographical, or clinical description errors. True Regen Medical does not warrant that information is always accurate, complete, or current, and may make changes at any time without notice.

7. Modifications

True Regen Medical may revise these terms at any time without notice. By using this website, you agree to be bound by the then-current version of these terms.

8. Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of Colombia. Disputes shall be subject to the exclusive jurisdiction of Colombian courts in the city of Pereira, Risaralda.

Privacy Policy

1. Introduction

True Regen Medical ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a consultation request.

2. Information We Collect

• Personal Data: Name, email address, phone number, and health information you voluntarily submit via the evaluation form.
• Device Data: IP address, browser type, device type, and operating system collected automatically.
• Usage Data: Pages visited, time on page, referring URLs — used solely to improve the site experience.

3. How We Use Your Information

• To respond to consultation requests and connect you with our care team
• To send you relevant medical information you have requested
• To improve our website and patient intake process
• To process your data based on your explicit consent, which you provide when submitting your consultation request.
• To comply with applicable legal obligations in Colombia

4. We Do Not Sell Your Data

True Regen Medical does not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes. We may share data with trusted partners who assist in operating our website or conducting our business, provided those parties agree to keep this information confidential.

5. GoHighLevel CRM

When you submit our evaluation form, your contact information is transmitted to GoHighLevel (our CRM platform) for the sole purpose of following up on your consultation request. GoHighLevel’s own privacy policy governs their handling of that data. You can review GoHighLevel’s privacy practices here.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. While we use commercially reasonable means, no transmission over the Internet is 100% secure and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or request deletion of personal data we hold about you. To exercise these rights, contact us at the address below.

8. Contact Us

9. Policy Updates

We reserve the right to modify this policy at any time. Changes take effect upon posting to this page. The "Last Updated" date at the top of this page reflects the most recent revision.

Last Updated: 2026